Customer success stories
Tariff disruptions, limited storage, shifting demand, port congestion. These are the kinds of challenges our customers face every day. Lineage helps them to overcome complexity with smart, tailored solutions that help keep products moving and businesses growing. From navigating disruptions to optimizing cold chain operations, these stories show what’s possible when you have the right cold chain partner.
Beating the tariff deadline in under a week
Customer challenge:
A Canadian food manufacturer faced looming tariff deadlines, needing to shift product into the U.S. to avoid added costs and delays.
Lineage solution:
Lineage's cross-border transport and secured bonded storage at a Pacific Northwest facility helped keep freight moving and compliant.
$10M in cargo rerouted to avoid port delays
Customer challenge:
Port delays put 2.8M pounds of product, worth $10 million, at risk of missing delivery windows during peak season.
Lineage solution:
Lineage rerouted 70+ containers through inland cross-docking, avoiding delays and helping ensure timely delivery to retail partners.
$350K in food saved after storm cuts power to new store
Customer challenge:
Days before a grand opening, a storm knocked out power, putting fresh and frozen food at risk.
Lineage solution:
Lineage stepped in fast with flexible transport, cold storage access and inventory protection, helping preserve 10+ truckloads of product.
Scaling from 3 to 15 sites to store 105M pounds of product
Customer challenge:
A frozen produce customer faced capacity constraints after a record harvest harvest of over 105M pounds of produce.
Lineage solution:
Lineage helped the customer scale by activating 15 facilities, storing 64K pallets and supporting 400+ refrigerated truck and rail deliveries.
